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Knowledge Coordinator

Company: VirtualVocations
Location: North Hollywood
Posted on: October 30, 2024

Job Description:

A company is looking for a Knowledge Coordinator - Garnishments to support organization-wide knowledge sharing and maintain the Service Delivery knowledgebase.



Key Responsibilities

Prepare and maintain knowledge articles for internal and external use
Perform gap analyses to identify knowledge needs and implement enhancements
Monitor and evaluate the knowledge sharing program to ensure quality and quantity of knowledge


Required Qualifications and Experience

High School Diploma or equivalent
2-3 years of prior experience with documentation and/or training, preferably in an outsourcing environment
Proficiency in Microsoft Office (Word, Excel, Outlook) and SharePoint
Working knowledge of BPaaS and/or Workday service delivery is preferred
Experience with Salesforce is a plus

Keywords: VirtualVocations, Baldwin Park , Knowledge Coordinator, Other , North Hollywood, California

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